Contact Us

Contact

Phone : +447883167717
Email : help@claritytone.co.uk

Hours of Business

Mon - Fri: 09:00 - 18:00 (GMT)
Sat - Sun: Closed

Office

128, City Road, London, EC1V 2NX, UK
This is not a returning address

Have Questions ? We Have Answers

No, Claritytone currently provides shipping services only within the UK. However, we plan to expand to international shipping soon

To place an order on our website, simply browse through our selection of products, add the items you wish to purchase to your shopping cart, and follow the prompts to complete the checkout process.

We accept Credit/Debit Card, PayPal, Apple Pay, and Google Pay. Please see our Payment Policy page for more information.

We typically process and ship all orders within 1–2 business days. Delivery times vary by location but generally range from 3–5 business days. Please read our Shipping Policy for more information.

Upon completion, you’ll receive an automated email confirming your order.

Please retain this email for future reference until you receive your package.

If, for any reason, the confirmation email doesn’t appear in your inbox, please check your spam or junk folder. If you still cannot find it, kindly contact our support team at help@claritytone.com and we’ll swiftly resolve the issue for you.

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also check the status of your order by visiting our Orders tracking page.

We offer a 30 day return policy for all products purchased from our store. Please see our Return & Refund Policy for more information on how to process a return.

For further assistance, please refer to our Frequently asked questions page.

We would love to hear from you​

Our team is happy to answer your questions. Fill out the form and our team will promptly address your email within one business day.